Anticipate Your Travelers’ Needs Everywhere,
All At Once
Alerts for overcrowding, wait times, and sentiment drops help you act before passengers complain.
From Passenger Frustrations to Frictionless Journeys
Predict Bottlenecks Before They Happen
Leverage AI-powered forecasts to predict problems before they happen.
Boost Retail & Dining Revenue
Increase passenger spend by 50% by identifying foot traffic patterns and optimizing concession placements/hours using foot traffic heatmaps and dwell-time analytics.
Maintain Spotless Restrooms
Prevent negative reviews with automatic cleanliness alerts triggered by passenger sentiment dips or prolonged occupancy.
Optimize Foot Traffic Flow
Prevent overcrowding in high-traffic areas by monitoring live congestion data. Instant alerts enable rapid response—whether redirecting passengers via digital signage or deploying staff to optimize flow.
Keep on Top of Passenger Sentiment
Leverage AI-powered forecasts to predict problems before they happen.
Slash Security Wait Times
Cut peak wait times by up to 30% with real-time security line alerts that trigger instant staff reallocations when thresholds are exceeded.
“FeedbackNow gave us the ability to react faster and align all our teams around real-time data. We’ve improved operations, made better strategic decisions, and continuously elevated the passenger experience at Linate Airport.”
— Delphine Hornez, Quality & Continuous Improvement Dept - CRM Manager, SEA Milano
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