Great Entertainment Starts with Guest-Centric Journeys
Real-time feedback systems that optimize operations and amplify visitor satisfaction at world-class attractions.
Elevating Every Moment of the Guest Journey
Smarter Queue Management
Transform frustrating waits into better experiences by dynamically adjusting staffing and entertainment based on real-time line sentiment.
Spotless Impressions
Maintain impeccable facility standards with feedback-triggered cleaning that responds to actual guest usage patterns.
Ride & Experience Optimization
Discover exactly which attractions delight guests and which need attention through pinpoint sentiment tracking.
Visibility into Staff Excellence
Recognize your superstar team members and identify coaching opportunities through guest praise and feedback.
Preventative Ride Care
Let guest feedback serve as an early warning system to address maintenance needs before they escalate.
Safety & Security Enhancement
Guest feedback terminals double as discreet safety reporting tools—with urgent concerns routed immediately to security teams.
“We walk through the event schedule and ask: where do we really need a full-time specialist—and where don’t we? Now we can answer that with data.”
— Chris Chadwick, Director of Operations, Georgia World Congress Center
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