Measurable ROI

As one of the leading supermarket chains in Central America, La Colonia has built its brand on customer loyalty and exceptional in-store experience.

Prior to adopting FeedbackNow, the retailer relied on an internally developed feedback platform that struggled to deliver timely, actionable insights.

Grandi Stazioni Retail manages some of Italy’s busiest transit-based shopping centers.

At Nestlé’s Vevey campus, facility services—like on-site restaurants and reception—play a critical role in employee satisfaction.

Customer experience is not just a department at SEA Group — it's a company-wide mission.

At Montefiore Health System, patient experience is central to care quality—and real-time visibility is essential.

At UK HealthCare, first impressions are a matter of care quality.

At the Georgia World Congress Center — one of the largest convention facilities in North America — managing restroom cleanliness is a major operational challenge.

For The San Diego LGBT Community Center, understanding the experience of community members is vital.