Outcomes

Maximize Productivity

— Smart Tools for a Smart Team

Our tools help you forecast demands, automate task routing, and optimize schedules so that your team is never overworked or underutilized.

Real Time

Labor Efficiency Starts
with Better Signals

Transform real-time data into targeted staff action, automating interventions across your operation.

Threshold Based Alerts

Get instant SMS/email/app alerts when dwell times, sentiment scores, or traffic volumes exceed your defined limits.

Predictive Maintenance Alerts

Sensors track usage patterns to schedule maintenance during low-traffic windows—maximizing efficiency.

Dynamic Response Engine

Classifies feedback by sentiment severity and routes alerts to designated shift staff, with API connectivity to push data to your CRM, helpdesk, work order management  or operational dashboards—ensuring the right team always handles issues in real time.

Demand Forecasting

Predict high-volume periods (patient admissions, retail rushes) and alert managers to adjust ahead of time.

Optimization Benefits

See the Business Difference with Smarter Staff

Reduce Non-Essential Tasks

Real-time request routing and automated alerts reduce manual coordination by up to 80%, reallocating staff hours to high-impact priorities.

Accelerate Response Times

Real-time alerts ensure the closest available staff address issues, cutting travel time and frustration. Critical issues are addressed before they have a chance to escalate.

Predict Staffing Needs

Foot traffic and sentiment trends predict peak demand, letting managers optimize schedules and reduce overtime costs by 20%.

Optimize Cross-Team Coordination

Automatically route issues to the right department (maintenance, security, concessions) based on real-time feedback type and location, increasing resolution speed by 90%.

Increase Team Efficiency

Eliminate redundant checks and unnecessary rounds with condition-based alerts, reducing labor waste by up to 40% across facilities.

Empower Frontline Autonomy

Managers and staff get customized dashboards showing real-time priorities—no more waiting for reports to act.

Our Clients Say

“Everything we do is to facilitate the life of our employees on site. FeedbackNow gave us the real-time insights we needed to take quick action, improve service quality, and celebrate team success. It completely changed the way we understand satisfaction.”

Raoul, Facility Management Lead, Nestlé Vevey Campus

Total Energies
Airport De Cameroon
vinci airport
Eurocommercial
Red De Carreteras De Occidente
Hospital Riviera
Hospital Geneve
Euroairport
Grupo Aeroportuario
Diriyah
Starling
Svicom
Napoli
Manchester Airport
transpennine
Schiphol
Dusseldorf
Stuttgart
Fraport
La Colonia
GSR
Nestle
SEA Milan Airports
Padnos
UK Health
WorldSprings
Beacon Capital
YWG
YUL
WakeMed
VA San Diego
Vinart
Urban Tech Xchange
USA Health HHS
UPenn
University of Michigan
UNC
UCLA Anderson School of Management
ThermoFisher
Spa Finlandais
Stinker
South Nassau
SD LGBT
Phoenix Sky Harbor
Road Ranger
Premier Health/Miami Valley
NYU
PANYNJ
NYRA
ONT
New Hampshire Group
MWAA IAD
NCL
Morgan County
Montefiore
Mobile County
Monmouth
Lumbermen's
Love's
LGA Terminal B
ICM
LBC
HCA/JFK
GRR
GWCC
Glen Ivy
Fuel City
Ford
Florida A&M
CBRE IM
Commonwealth Financial
City of Burlington
Chumash Casino
Cherokee County
CH Alliance
Boston Symphony Orchestra
Brearly
Boston Logan
Blue Water Development
Boston Med Center
BJC
American Airlines (JFK T8)
Austin FC
AMA ASSN
BDC
Amtrak
Total Energies
Airport De Cameroon
vinci airport
Eurocommercial
Red De Carreteras De Occidente
Hospital Riviera
Hospital Geneve
Euroairport
Grupo Aeroportuario
Diriyah
Starling
Svicom
Napoli
Manchester Airport
transpennine
Schiphol
Dusseldorf
Stuttgart
Fraport
La Colonia
GSR
Nestle
SEA Milan Airports
Padnos
UK Health
WorldSprings
Beacon Capital
YWG
YUL
WakeMed
VA San Diego
Vinart
Urban Tech Xchange
USA Health HHS
UPenn
University of Michigan
UNC
UCLA Anderson School of Management
ThermoFisher
Spa Finlandais
Stinker
South Nassau
SD LGBT
Phoenix Sky Harbor
Road Ranger
Premier Health/Miami Valley
NYU
PANYNJ
NYRA
ONT
New Hampshire Group
MWAA IAD
NCL
Morgan County
Montefiore
Mobile County
Monmouth
Lumbermen's
Love's
LGA Terminal B
ICM
LBC
HCA/JFK
GRR
GWCC
Glen Ivy
Fuel City
Ford
Florida A&M
CBRE IM
Commonwealth Financial
City of Burlington
Chumash Casino
Cherokee County
CH Alliance
Boston Symphony Orchestra
Brearly
Boston Logan
Blue Water Development
Boston Med Center
BJC
American Airlines (JFK T8)
Austin FC
AMA ASSN
BDC
Amtrak

Ready to Transform Your Workforce? Ask Us How We Can Help Optimize Your Team