The Original Architects of Customer Sentiment Tech

12+ years of pioneering customer sentiment technology—trusted by global enterprises to turn feedback into measurable growth.

Of combined experience in real time analytics

Global Fortune 500s Chose FeedbackNow as a Trusted Partner

Ratings processed every year

Driven by Data, Backed by Purpose

Customer experience isn’t just metrics—it’s the heartbeat of your business. At FeedbackNow, we believe every interaction holds the power to shape decisions, build loyalty, and drive growth.

By transforming real-time feedback into actionable insights, we help businesses not just listen, but act—because when you understand your customers and meet their needs, you outperform the competition.

The Foundation of Smart CX

FeedbackNow started with a simple truth: businesses thrive when they truly hear their customers.

Founded in 2012 with a focus on innovative, user-friendly feedback solutions, we’ve grown from a pioneering idea into a global leader—rooted in expertise, but always evolving with technology.

Founded on Insight, Driven by Innovation

The future of CX is smarter, faster, and more connected. As customer expectations shift, we’re advancing with AI-driven analytics, seamless integrations, and predictive insights—because the next era of feedback isn’t just about collecting data, but anticipating and meeting needs before they’re spoken.

Key Partners