Benchmark What Matters to You
Tailored comparisons for your KPIs, from wait times to satisfaction scores.
Observe Metrics that Match Your Mission
Customized Reporting Functionalities
Build reports focused on your key performance indicators, comparing your metrics against industry standards to identify where you truly stand—whether it's wait times, cleanliness scores, or service speed.
Scoring Capabilities
Our scoring system translates raw feedback into standardized metrics, letting you numerically benchmark against regional or sector-wide averages to gauge progress.
Data Integration Via API Access
Automatically pipe satisfaction scores and vote volumes into your BI tools, maintaining live comparisons against industry datasets without manual exports.
Trend Anticipation
Spot emerging CX patterns in your sector 3-6 months before they impact your operations through longitudinal benchmarking.
Data-Driven Goal Setting
Establish realistic, quantifiable CX targets based on historical trends and regional benchmarks rather than guesswork.
Benchmark Data Against Competitors
Our datasets automatically highlight where you excel or need work compared to similar operations, removing the guesswork from progress tracking.
Turning Operational Data Into Market Intelligence
See How Top Companies Retain Their Competitive Edge
Discover the practices that separate industry leaders from the competition.
AI predicted concession demand
spikes with 88% accuracy.
Reduced preventable patient complaints by 35% through predictive staffing.
Reduced preventable patient complaints by 35%
through predictive staffing.
Discover Your True Competitive Position
