Meeting the Growing Demand for Advanced Reporting with the New Six-Button Advanced SmileyBox
At FeedbackNow, we work with forward-thinking experience and operations leaders-people who know exactly what they want to measure, improve, and scale.
Last week, we officially unveiled the Advanced SmileyBox, and the response has made one thing clear: organizations everywhere are hungry for more detailed, more actionable, and more immediate insights right at the point of experience.
Built for those ready to elevate their real-time experience strategy, this six-button feedback device takes on-site insight to a whole new level. Customers can now share not just how they feel, but why-giving your teams the instant context needed to respond faster and improve smarter. With six configurable buttons and a fully customizable e-ink display, the Advanced SmileyBox turns feedback into precise, targeted actions in real time.
Why this matters more than ever
Customer expectations continue to rise, and simple “good” or “bad” ratings no longer provide the depth needed to act effectively. The ability to pinpoint exactly what went wrong—whether it’s related to cleanliness, service speed, staff behavior, or other key touchpoints-is now essential for staying competitive.
Advanced SmileyBox: Key Advantages
- Six programmable buttons for richer, more nuanced feedback
- Real-time context that instantly triggers targeted work orders
- Battery-powered, all-in-one design with customizable e-ink display
- Flexible branding and button labels to match your exact needs
The new Advanced SmileyBox is already rolling out to hospitals, airports, convenience stores, and more—helping leaders capture the level of insight today’s operations demand.
Ready to evolve your feedback model?
Contact us to learn more or request a demo.
Contact us to learn more about how FeedbackNow can help improve your customer experience and operations!
