What We’re Announcing
FeedbackNow’s new Alerts enables rapid response using AI to automatically route and prioritize alerts based on real-time feedback, occupancy, and noise data—so the right person can act immediately, every time.
Why This Matters Now
In today’s fast-moving environments, every second counts. AI-driven routing understands context—severity, location, and sentiment—so teams can resolve issues faster and prevent small problems from becoming big ones.
Key Features & Innovations
- AI-based prioritization of alerts by type, location, and urgency
- Instant routing to the correct responder or team
- Smart notifications via SMS, email, or integrated systems
- Resolution tracking and response-time analytics
- Integration with Predictive Analytics for proactive intervention
Why It Matters to Customers
With AI-powered responsiveness, teams stay ahead of issues before they impact customer experience. Every alert becomes action—keeping operations efficient, safe, and satisfaction high.
Contact us to learn more about how FeedbackNow can help improve your customer experience and operations!
Steve Peltzman
