Blog

Behind the Smileys

Your hub for customer feedback strategies, industry trends, and stories that will make you smile.

November 12, 2024

Improving Feedback with Behavioral Science Principles

At FeedbackNow, we are always looking for data-backed ways to improve operational excellence and the customer experience.

Latest posts

September 3, 2024

Real-Time Operations: The Tech Investment That Will Set Your Airport Apart

October 27, 2023

Innovative Ways Hospitals Are Improving Patient Experience

July 21, 2023

Can You Lower Costs by Improving Your Customer Experience?

June 27, 2023

Surveys vs FeedbackNow – Which Tool is Best?

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
November 21, 2022

Forrester Blog: Leverage the customer feedback that’s hiding in plain sight

Could you be doing more to boost your CX scores for better business outcomes?

Read article
Product
October 25, 2022

Do Staffing Limitations Have Your Customer Experience Goals on the Backburner?

FeedbackNow’s team of experts are here to help.

Read article
Tips
October 19, 2022

What’s Behind the Smileys?

Does anything actually happen when you push the button?

Read article
Tips
October 13, 2022

ISSA Cleaning Show Recap from Chicago [pics]

Thank you Chicago! We thoroughly enjoyed speaking to folks about how FeedbackNow can help to transform cleaning operations for forward-thinking organizations.

Read article
Product
October 5, 2022

NACS Show in Las Vegas [pics]

Thank you NACS and Las Vegas for the warm welcome. We enjoyed sharing all FeedbackNow has to offer the Convenience Retail space. See you next year!

Read article
Product
September 29, 2022

C-Store Article: “Restroom cleanliness and employee hygiene can directly impact a c-store’s bottom line.”

Customer experience is always top of mind, and with two major shows coming up in the next few weeks (NACS, kicking off Saturday, October 1st in Las Vegas, and ISSA, running October 10-13 in Chicago), the connection between how the cleanliness of an establishment impacts customer experience has come up a lot.

Read article
Product

There are no available posts matching the current filters.

Reset All

Get A Customized Demo Showing How We’ll Impact Your Business

Business Key Metrics
Operational Efficiency
Operational Benchmarks
Customer Satisfaction Scores
Customer Retention
Labour Costs
Labour Efficiency
Core Metrics
ROI
Critical KPIs
CX-Drive Revenue
Schedule a Call