February 24, 2026
Product Innovation

Introducing Feebee: Your AI-Powered Support Assistant

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Introducing Feebee: Your AI-Powered Support Assistant

We're thrilled to announce the launch of Feebee, FeedbackNow's new AI chatbot support feature! This cutting-edge addition to our platform is designed to enhance your user experience and provide instant, intelligent assistance whenever you need it.

Feebee: Your Always-On Support Partner

Accessible from every screen of our platform, Feebee appears as a friendly prompt in the bottom right corner, ready to answer any question you might have about our platform or physical sensors. Whether you're a seasoned user or just getting started, Feebee is here to help you navigate our extensive range of features with ease.

Natural Language Interaction

What sets Feebee apart is its ability to understand and respond to natural language queries. Simply type your question as you would ask a human colleague, and Feebee will provide clear, concise answers. For example:

  • "How do I set an alert?"
  • "What is a radial chart best for?"
  • "How can I see if a smiley box is connected?"

Feebee's knowledge base covers everything from basic navigation to advanced analytics, and even knowledge about our physical sensors, if/when you need help with those!  All this ensures you can make the most of our platform's powerful capabilities.

Bridging AI and Human Support

While Feebee is incredibly capable, we understand that sometimes you might prefer to speak with a human. In such cases, Feebee can seamlessly arrange a connection with our dedicated support team, ensuring you always have access to the level of assistance you need.

Continuous Improvement and Innovation

Feebee is just the beginning. We're committed to continuously improving both Feebee and our overall platform. Our team is working tirelessly to expand Feebee's knowledge base, refine its responses, and enhance its capabilities. You can expect regular updates and improvements to ensure Feebee remains at the cutting edge of AI support technology.

Log in today, say hello to your new AI assistant, and let us know what you think! Your feedback will help shape the continuous improvements we have planned for Feebee and our entire platform.

Contact us to learn more about how FeedbackNow can help improve your customer experience and operations!

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