September 15, 2022
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Milan Airports and FeedbackNow – Maximizing Passenger Satisfaction

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Milan Airports and FeedbackNow – Maximizing Passenger Satisfaction

We sat down with Delphine Hornez from Milan Airports to discuss FeedbackNow’s impact on her team’s ability to gauge passenger satisfaction across the various points of the airports.

For more info on FeedbackNow in airports, go here.

Contact us to learn more about how FeedbackNow can help improve your customer experience and operations!

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Business Key Metrics
Operational Efficiency
Operational Benchmarks
Customer Satisfaction Scores
Customer Retention
Labour Costs
Labour Efficiency
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ROI
Critical KPIs
CX-Drive Revenue