What We’re Announcing
FeedbackNow introduces the 1-2-3 Box, a simple yet powerful communication device that lets customers or patients signal specific needs instantly—cleaning, assistance, or acknowledgment.
Why This Matters Now
In healthcare and service settings, speed of response directly affects satisfaction and safety. The 1-2-3 Box simplifies how users ask for help, reducing delays and missed requests.
Key Features & Innovations
- Three clearly labeled buttons for predefined needs
- Instant alerts to the right staff team or department
- Integration with FeedbackNow dashboards for response tracking
- Lightweight, easy-to-install design for patient rooms or common areas
Why It Matters to Customers
By bridging the gap between customer feedback and service action, the 1-2-3 Box enables immediate resolution—turning potential complaints into moments of care.
Real-World Impact
Hospitals deploying the 1-2-3 Box saw faster service recovery, improved staff response rates, and measurable HCAHPS score improvements.
Innovation Commitment
This product exemplifies our mission: giving every voice a direct, actionable channel for improvement.
Availability
Available now to elevate service responsiveness across all industries and use cases.
Contact us to learn more about how FeedbackNow can help improve your customer experience and operations!
