2026 Innovations
Hardware-as-a-Service
Subscription-based pricing to support your business model
FeedbackNow is now offering an entire range of feedback, sensory and RTLS devices on a full subscription plan.
Recueil
Choisissez la solution de feedback la mieux adaptée à vos besoins
No Fixed Annual Costs.
Full Device Coverage.
FeedbackNow offers a three-tier Service Plan, to help reduce the long-term cost of maintaining your deployment, or even provide full, fixed-price device coverage with a 24-hour RMA service.
Physique
Included with all subscription plans
Recommandé pour : Les sanitaires, les caisses de magasins, halls d’hôtel, salle de pause pour les employés
Device Warranty: Included
Lost or Damaged Devices: Replaced at 30% of device subscription cost
Return Request (RMAs): 14 Days
The most cost-effective option for deployments with simple support needs & low device attrition.
GoldSans contact
Lower cost of ownership & faster time to resolution
Service Request SLA: 4 Hours
Device Warranty: Included
Lost or Damaged Devices: Replaced at 15% of device subscription cost
Return Request (RMAs): 5 Days
The best choice for customers who want better SLAs and a lower hardware replacement cost.
Numérique
Total device cover & fixed annual costs
Service Request SLA: 1 Hour
Device Warranty: Included
Lost or Damaged Devices: Fully Covered
Return Request (RMAs): 24 Hours
Ideal for customers who want priority support, fixed annual costs & expited device replacement.
Our Clients Say
“FeedbackNow’s services gave us real-time visibility into pain points we never saw before. We made targeted changes that improved patient satisfaction scores by 15%. It's become an essential part of how we run operations.”
— Tim Woodward, Director of EVS, Montefiore Health System
Laissez nos experts concevoir votre solution de feedback idéale
