What We’re Announcing
FeedbackNow’s new V4 Platform is here - an AI-powered predictive analytics engine that transforms real-time feedback into actionable foresight, delivering faster insights, greater agility, and enterprise-grade scalability.
Why This Matters Now
Traditional survey cycles simply can’t keep up with today’s operational demands. Airports, hospitals, and retailers need instant, predictive intelligence - not insights days or weeks later.
V4 enables organizations to shift from reacting to issues… to anticipating them.
Key Features & Innovations
- AI Predictive Analytics
Identify patterns and forecast experience trends before they happen.
- Faster, Smarter Performance
Process and deliver insights in seconds - across teams, sites, and global networks.
- Modern, Intuitive Interface
A redesigned UX that makes insights more accessible and decision-ready.
- Agility for Continuous Innovation
A flexible cloud architecture enabling rapid feature enhancements and AI expansions.
- Cost-Efficient Scalability
Optimized for multi-site deployments with reduced operational overhead.
Why It Matters to Customers
V4 will help organizations move from reactive to proactive operations - using AI to connect real-time signals with predicted outcomes. The result:
- Faster response times
- Better resource planning
- Higher customer, patient, and traveler satisfaction
- Lower operational cost
Early Perspectives
Customers are already experiencing how AI-powered prediction improves queue flow, staffing, compliance, safety, and service outcomes - delivering measurable improvements across large, distributed environments.
Our Commitment to Continuous Innovation
V4 is the new engine powering the entire FeedbackNow ecosystem. It accelerates how we deliver new capabilities, integrations, and AI intelligence for years to come.
Availability
The V4 Platform is now rolling out to FeedbackNow customers globally.
Contact us to learn more about how FeedbackNow can help improve your customer experience and operations!
