Productos
Los botones originales de Smiley Feedback
— Pioneros en la confianza de los clientes desde 2012
Colección
Elija la solución de comentarios perfecta para sus necesidades
Infrared Break-Beam
Wall-mounted, invisible IR beam
How it Works Antimanipulación inteligente
Where Installed Tasas de respuesta más altas
Install Ease Diseño robusto, duradero
Data Collection Colocación flexible
Interacción libre de gérmenes POWER 4× AA batteries, lithium preferred.
Battery Life Cumple con ADA
Thermopile
Overhead heat-signature counter
How it Works - Ceiling sensor reads infrared heat signatures of people below and converts them to counts.
Where Installed - Overhead, above a doorway or chokepoint
Install Ease - Moderate — overhead mount and tuning take more care.
Data Collection - In 5, 10, or 15 min intervals (affects battery life).
Power - Wired (USB-C) OR battery (pack adds bulk)
Battery Life ~1 year on battery model; N/A when wire
Stereoscopic 3-D
Overhead twin-lens depth imaging
How it Works - Twin lenses build a 3D depth map. Accurate even in groups; supports heatmaps and multi-zone.
Where Installed - Ceiling above doorways or wide entries (mounVng up to 16.4 X / 5 m)
Install Ease - Most involved — fixed overhead mount and power drop
Data Collection - Real-time.
Power - Ethernet (PoE) or external power supply.
Battery Life - N/A — wired only.
Example view in the FeedbackNow platform
Traffic peaks precede red votes
- Hourly traffic counts (blue line) overlaid with red feedback votes (red bars), so spikes in dissatisfaction are tied to volume.
- In this example, traffic peaks are predictors of red vote peaks, and alerts can be sent to act before those red peaks occur.
- Automatically detects and alerts on atypical wait time increases, abnormal cleanliness complaint spikes, and emerging negative sentiment keywords.
- Trigger alerts when thresholds are crossed, redirect customers to less crowded locations, and forecast resourcing needs.
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