We are honored to recognize Montefiore Health System as an Innovation Award winner in the 2025 FeedbackNow Real-Time Feedback Awards. A true pioneer in healthcare, Montefiore has consistently been at the forefront of adopting new technology to enhance patient care and experience.
As an early adopter of real-time feedback in the healthcare industry, Montefiore has gone far beyond traditional surveys, deploying call buttons with integrated alerts, noise sensors, and more to ensure every aspect of the patient environment can be measured and improved. With over seven distinct use cases tracked — the most by any FeedbackNow client — Montefiore demonstrates how deeply feedback technology can be woven into the daily operations of a hospital.
This commitment to innovation empowers staff to respond instantly to patient needs, reduce stress factors such as noise, and continuously refine the quality of care. By capturing feedback in so many dimensions of the patient journey, Montefiore has created a model for how hospitals worldwide can transform the healthcare experience.
Congratulations to Montefiore Hospital for pushing the boundaries of what’s possible with real-time feedback—and for proving that innovation in listening leads directly to better care.
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