Improve customer flow and reduce waiting times

MEASURE CONTINUOUSLY
  • Device displayed per line for granularity of results
  • Opening hours per device to maintain data validity
  • Wireless, plug and play device; no IT integration necessary
HOW TO MEASURE
ANALYZE IN REAL-TIME
  • Real-time monitoring for mobile devices, web portal, and control rooms
  • Live alerts sent directly to team leaders to optimize response time
  • Find correlation between wait time and satisfaction rates
HOW TO ANALYZE
DELIVER IMPACT
  • Increase employee awareness of customer needs
  • Easily identify solutions for persistent issues
  • Create a smooth, stress free operations
HOW TO DELIVER
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