Evaluate level of assistance and quality of interaction

MEASURE CONTINUOUSLY
  • Counter Solution per desk
  • Special features to prevent repeated votes from same student
  • Immediate, high level service from staff
HOW TO MEASURE
ANALYZE IN REAL-TIME
  • Real-time alerts to curb any decrease in satisfaction
  • Time interval analysis to detect weaker hours / shifts
  • Measure of specific dimension
HOW TO ANALYZE
DELIVER IMPACT
  • Identification of key satisfaction drivers
  • Scheduling improvement
  • Best pratice implementation
HOW TO DELIVER
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