Measure your real helpdesk performance

MEASURE CONTINUOUSLY
  • Smiley Box fully integrated to ticketing system
  • Fast and simple installation
  • High response rate
HOW TO MEASURE
ANALYZE IN REAL-TIME
  • Customized, task-based reports
  • Identification of training needs
  • Reports sent to specific teams, departments, employees
HOW TO ANALYZE
DELIVER IMPACT
  • Increase in Helpdesk services
  • Proper ticket closure once issues are resolved
  • Customization of service to employee needs
HOW TO DELIVER
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